Privacy Policy

 

This Privacy Policy applies to the online store operated by Interzivo (hereinafter referred to as “I” or “we”) and applies to all users who browse, interact with or make purchases on our website.

1. Scope of this Policy

This policy governs how we collect, use, store and safeguard personal information generated when users browse the site, create an order, contact support or interact with any feature we provide.
Whenever users engage with us online, the data generated may fall within the terms of this policy.

2. Information Collection Methods & Cookies

We may collect information in several ways:

1. Information voluntarily provided by the user, including name, contact details, and order information

2. Data acquired automatically through browsing activity, such as timestamps, navigation paths, and preferences

3. Cookies that record preferences, retain cart contents, and help personalize the experience

Users may manage, disable or delete Cookies within their browser settings.
If Cookies are rejected, some features may operate differently or may not be fully available.

3. How Information is Used & When It May Be Shared

Personal information may be used for purposes including:

• Completing orders, processing payment and coordinating dispatch

• Improving navigation and user experience

• Sending updates where the user has actively subscribed or agreed

• Detecting irregular activity and enhancing website safety

We do not sell user data.
Information is shared only under specific circumstances:

• Where a service provider is necessary to complete a transaction (such as payment or shipping services)

• Where the user has clearly agreed to the use

• Where required to meet regulatory or compliance obligations

4. Data Retention & Cookies Consent

Information is retained only for the length of time required to fulfill the purposes for which it was collected and to meet relevant record retention requirements.
We use Cookies only after the user has acknowledged and allowed their use.
Users may withdraw Cookie consent at any time by adjusting browser controls or clearing stored data.

5. User Rights

Users maintain several rights regarding their personal information, including:

1. Access – request whether information is being stored

2. Correction – amend incomplete or inaccurate details

3. Erasure – request deletion where appropriate

4. Restriction – request limitations on certain types of processing

5. Withdrawal – withdraw previously granted consent at any moment
   To exercise any of these rights, users may reach us using the contact information listed below.

6. Basis for Handling Personal Data

We process personal information in alignment with applicable requirements, including GDPR policies, under the following lawful bases:

1. Performance of a Contract – processing an order and providing the purchased service

2. Explicit Consent – when users subscribe to communications or request updates

3. Compliance Obligations – retaining invoices, maintaining records and satisfying applicable obligations

4. Legitimate Interests – enhancing site usability, ensuring platform integrity and supporting fraud prevention

Users may object to processing based on legitimate interests and may contact us for assistance regarding such requests.

7. Contact Information

If users have questions, wish to submit a request, or need assistance related to this policy, they may contact us at:

Address: 11612 Summerfield Ct, Fredericksburg, VA 22407-6040, US
Phone: +1 (518) 445-5171
Email: team@interzivo.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)