Furniture Care Guide

Welcome to Interzivo (hereinafter referred to as “I” or “we”).
This guide is prepared to help users extend the longevity, comfort and appearance of items purchased through our online store.
Routine care can assist in ensuring pieces remain functional and visually consistent with everyday use.

1. General Cleaning

• Wipe surfaces regularly using a soft, dry or slightly damp cloth

• Avoid harsh scrubbing materials such as abrasive pads

• For deeper cleaning, use mild soap diluted with water and dry thoroughly afterward

• Always test new cleaning products on an inconspicuous area first

2. Wood Furniture

• Keep wood away from excessive moisture and prolonged direct sunlight

• Clean dust frequently to prevent build-up

• Use coasters and mats when placing drinks, cookware or decorative items

• Avoid placing extremely hot or cold items directly on wood surfaces

3. Upholstered Seating

• Vacuum fabric surfaces to remove dirt and maintain appearance

• Address spills promptly by blotting gently—avoid rubbing

• For removable covers, follow fabric labels carefully if washing

• Keep upholstered pieces away from heat sources to avoid fading or damage

4. Leather and Faux Leather

• Dust using a dry microfiber cloth

• Apply a small amount of approved conditioning product occasionally to maintain surface flexibility

• Wipe spills gently and avoid cleaning agents containing alcohol or solvents

• Protect from prolonged sunlight to prevent cracking or discoloration

5. Metal and Hardware

• Clean metal frames with a damp cloth and dry immediately

• Avoid contact with corrosive liquids

• Check and tighten visible fasteners from time to time to maintain stability

• If rust appears on steel components, gently address with a lightly textured cloth

6. Outdoor Storage & Sheds

• Keep doors and hinges clean and free of debris

• Remove leaves, moisture accumulation and dirt from surfaces regularly

• Secure items inside storage spaces to reduce impact from weather changes

• If used in exposed locations, occasional protective coatings or covers may assist durability

7. Environmental Considerations

• Maintain stable room temperature and airflow

• Reduce long exposure to direct sunlight to avoid fading, warping or drying

• Avoid areas with persistent humidity which can affect wood, fabric and metal

• Ensure furniture sits on level flooring to prevent structural stress

8. Handling and Moving

• Lift furniture carefully rather than dragging

• For heavier pieces, request an additional person to assist

• Disassemble items that are designed to be taken apart before relocation

• Secure small components and hardware during moves

9. Reporting Issues

Should a product require attention beyond routine care, users may contact us for assistance and guidance.
Keeping order information available may help us respond more quickly.

10. Contact Us

For support regarding furniture care or post-purchase inquiries, please reach us using the details below:

Address: 11612 Summerfield Ct, Fredericksburg, VA 22407-6040, US
Phone: +1 (518) 445-5171
Email: team@interzivo.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)